I have just requested for tax transcripts via the automated phone system.*There was no...

GetHuman-hmcchege's customer service issue with IRS from September 2018

5 views
 | 
13000 similar
 | 
0 following
Help with my IRS issue
First: share to improve GetHuman-hmcchege's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hmcchege's next move: talk to IRS when they open (we'll send a reminder).
IRS's call center is closed now. We will text or email GetHuman-hmcchege when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-hmcchege can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-hmcchege may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-hmcchege's own words
I have just requested for tax transcripts via the automated phone system.*There was no option for change of address. I recently relocated to CA. from SD. *Question is, how do I get my transcripts to be sent to me in CA.*It's also a safety issue* I don't want my tax information to fall into the wrong hands.
GetHuman-hmcchege did not yet indicate what IRS should do to make this right.
I have an issue with IRS too
How GetHuman-hmcchege fixed the problem
We are waiting for GetHuman-hmcchege to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get IRS's attention and get better help faster. Tap below to get started.
Having IRS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would IRS email you?
This email address isn't valid
Follow this issue
See how GetHuman-hmcchege fixes it.
This email address isn't valid

IRS

Customer service issue
Reported by GetHuman-hmcchege
Sep 27th, 2018 - a mon ago
I have an issue with IRS too
Not resolved
Seen by 5 customers so far
Similar issue to 13000 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-hmcchege started working on this issue
Sep 27th 7:45pm