Hi. My name is Susan Simpson. I have misplaced my online sign on information and canno...

GetHuman-sdsimpso's customer service issue with IRS from August 2018

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Before contacting them, items GetHuman-sdsimpso may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-sdsimpso's own words
Hi. My name is Susan Simpson. I have misplaced my online sign on information and cannot get into my account. I tried to reregister but having difficulty finding my student loan account number. I can get into my student loan account but cannot find the number. My daughter just began college and needs my tax information for **** so I need to get into my irs account to print the information. Please help
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IRS

Customer service issue
Reported by GetHuman-sdsimpso
Aug 28th, 2018 - 4 mons ago
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Seen by 3 customers so far
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GetHuman-sdsimpso started working on this issue
Aug 28th 3:13pm