I need my w* and wage transcripts from **** to file to resolve a tax issue. My employe...

GetHuman-jimmyfoo's customer service issue with IRS from August 2018

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Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-jimmyfoo's own words
I need my w* and wage transcripts from **** to file to resolve a tax issue. My employers from that year don’t have records that go back that far
GetHuman-jimmyfoo did not yet indicate what IRS should do to make this right.
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IRS

Customer service issue
Reported by GetHuman-jimmyfoo
Aug 21st, 2018 - a mon ago
I have an issue with IRS too
Fixed
Seen by 5 customers so far
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-jimmyfoo started working on this issue
Aug 21st 8:31pm
GetHuman-jimmyfoo confirmed the issue is fixed. Hooray!
Aug 24th 10:33pm