I’m unable to get a tax transcript for my daughters financial aid office because the ad...
GetHuman-jaynetis's customer service issue with IRS from July 2018
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Before contacting them, items GetHuman-jaynetis may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-jaynetis's own words
I’m unable to get a tax transcript for my daughters financial aid office because the address is incorrect in the IRS system... I had this same issue when my son went to college * years ago and assumed that the issue was corrected after speaking with someone. If this is unable to be resolved within the next * days then my daughter won’t be able to pay for her classes and will miss the Fall **** semester
GetHuman-jaynetis did not yet indicate what IRS should do to make this right.
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