Hi my name is jean Augustin, I used to live in Dover Delaware but I got very sick wher...

GetHuman-jaugusti's customer service issue with IRS from June 2018

Help with my IRS issue
Tip from another customer
If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-jaugusti's own words
Hi my name is jean Augustin, I used to live in Dover Delaware but I got very sick where I had a couple of head surgeries. So I decided to live in Florida now, can you please help me with my adress with is: ***** s military trail apt **** Boynton beach FL ***** instead **** s farmview dr M***Dover DELAWARE *****. Because I need my tax transcripts from **** to **** . For any other information, please contact me at **********.
GetHuman-jaugusti did not yet indicate what IRS should do to make this right.
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How GetHuman-jaugusti fixed the problem
Thank you so much buddy.
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IRS

Customer service issue
Reported by GetHuman-jaugusti
Jun 15th, 2018 - 9 mons ago
I have an issue with IRS too
Fixed
Seen by 20 customers so far
Similar issue to 7058 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-jaugusti started working on this issue
Jun 15th, 2018 4:04pm
GetHuman-jaugusti indicated the issue is not fixed yet.
Jun 15th, 2018 5:19pm
GetHuman-jaugusti indicated the issue is not fixed yet.
Jun 16th, 2018 5:05pm
GetHuman-jaugusti confirmed the issue is fixed. Hooray!
Jun 19th, 2018 5:52pm