My husband and I received a letter (dated *******) indicating that our tax return infor...

GetHuman-annabenf's customer service issue with IRS from June 2018

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The issue in GetHuman-annabenf's own words
My husband and I received a letter (dated *******) indicating that our tax return information was being reviewed and that we should call the number provided (*-***-***-****) if more than ** days had passed and we hadn't received our refund or any further information. The time has passed and I called. However, I was unable to get through to a person and simply accessed a recorded message saying that our refund was still being processed. I feel that I am entitled to more information about the status of my refund. What can I do to expedite the process and*or learn more about what is going on?
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IRS

Customer service issue
Reported by GetHuman-annabenf
Jun 12th, 2018 - 9 mons ago
I have an issue with IRS too
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Seen by 3 customers so far
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-annabenf started working on this issue
Jun 12th, 2018 2:06pm
GetHuman-annabenf confirmed the issue is fixed. Hooray!
Jun 12th, 2018 3:07pm