Received letter (ref: **********) requesting Section *** Transition Tax Statement. Al...

GetHuman763947's customer service issue with IRS from June 2018

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If you are having issues with filing your taxes, forms or any other part of the IRS you can check the solutions guide on the IRS website here https://www.irs.gov/businesses/small-businesses-self-employed/post-filing-issues. If the solutions are not there and you need to call the IRS then call 800-829-1040 press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman763947's own words
Received letter (ref: **********) requesting Section *** Transition Tax Statement. All I know regarding this matter is the amount of $** reported on my **** form **** line **. The source of this amount if from **** Form ****-DIV from PGIM Investments (payer fed ID * **-*******). **I do not understand how to complete Transition Tax Statement. Efforts to contact IRS at (***-***-****) resulted in recorded statement saying unavailable at this time. **Please advise how I can resolve this matter. Simplified instructions would be greatly appreciated.**John Berkenwald
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IRS

Customer service issue
Reported by GetHuman763947
Jun 8th, 2018 - a yr ago
I have an issue with IRS too
Fixed
Seen by 6 customers so far
Similar issue to 448 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman763947 started working on this issue
Jun 8th, 2018 6:03pm
GetHuman763947 indicated the issue is not fixed yet.
Jun 8th, 2018 7:16pm
GetHuman763947 indicated the issue is not fixed yet.
Jun 13th, 2018 1:04pm
GetHuman763947 indicated the issue is not fixed yet.
Jun 13th, 2018 1:05pm