I need my AGI from **** and I ordered my transcript, but it is not identified on the tr...

GetHuman760888's customer service issue with IRS from June 2018

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Help with my IRS issue
Before contacting them, items GetHuman760888 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
GetHuman760888's next move: have a IRS rep call.
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Tip from another customer
If you are having issues with filing your taxes, forms or any other part of the IRS you can check the solutions guide on the IRS website here https://www.irs.gov/businesses/small-businesses-self-employed/post-filing-issues. If the solutions are not there and you need to call the IRS then call 800-829-1040 press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue and preferred resolution, in GetHuman760888's own words:
I need my AGI from **** and I ordered my transcript, but it is not identified on the transcript as AGI and the only figure that looks like it would be even possibly that amount is the "Wages, Salaries,Tips, Etc" but that amount is being rejected as the AGI. I either need to have the AGI just given to me, or tell me how to calculate it from the tax return transcript information.
I trust that IRS will make this right and come up with a resolution that is fair.
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IRS

Customer service issue
Reported by GetHuman760888
Jun 7th, 2018 - 15d ago
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Timeline
GetHuman760888 started working on this issue
Jun 7th 7:43pm