I called on May * when I realized that my turbo tax never transmitted my taxes. I spoke...
GetHuman668836's customer service issue with IRS from June 2018
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Tip from another customer
If you are having issues with filing your taxes, forms or any other part of the IRS you can check the solutions guide on the IRS website here https://www.irs.gov/businesses/small-businesses-self-employed/post-filing-issues. If the solutions are not there and you need to call the IRS then call 800-829-1040 press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman668836's own words
I called on May * when I realized that my turbo tax never transmitted my taxes. I spoke to a very kind representative and explained that this is the first time this has ever happened to me, in viewing my history you will see that I’ve never missed or been late on a tax payment. She looked at my account, saw that the payments were being processed and noted that there were no penalties. All payments cleared my bank account that week May * and May *. Over the weekend I received an bill from the IRS for failure to pay, failure your file and interest. As this was an honest and first time mistake, I’d like to request that we waive the failure to file and failure to pay, as I have indeed filed and paid. **Would love to speak with someone regarding next steps **Thank you*Regina Lerit
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