Got IRS letter in mail. They claim that my **** filing does not reflect what has been r...

GetHuman-jimundhe's customer service issue with IRS from May 2018

Help with my IRS issue
The issue in GetHuman-jimundhe's own words
Got IRS letter in mail. They claim that my **** filing does not reflect what has been reported to them as income from others: specifically, Allstate in the amt of $**** and Prudential in the amt of $***** as retirement Income.**When I received the ****-R forms from these two Insurance companies, I reported the income as INTEREST INCOME on Schedule B, Line * in the amt of Allstate Life Insurance $****, and Prudential Insurance $***** respectively. Then, this amt was added to the IRS form **** as taxable interest Line *a. NOTE: The $**** amt is much larger than the $***** amt. **I do have all supporting documents and my question would be, "am I to make a new filing for **** and where do I list the income amounts on Form **** under Income, Line what?
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IRS

Customer service issue
Reported by GetHuman-jimundhe
May 13th, 2018 - 10 mons ago
I have an issue with IRS too
Fixed
Seen by 8 customers so far
Similar issue to 582 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-jimundhe started working on this issue
May 13th, 2018 8:39pm
GetHuman-jimundhe confirmed the issue is fixed. Hooray!
May 15th, 2018 1:21am