I filed my tax return April **thusing H&R Block online filing. I owed $*,***. My origin...

GetHuman647167's customer service issue with IRS from May 2018

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The issue in GetHuman647167's own words
I filed my tax return April **thusing H&R Block online filing. I owed $*,***. My original payment through pay****.com was not accepted by the software, but withdrawn from my account. Because I filed so close to the deadline, I ended up going back and paying through PaytaxUSA, which is the payment portal required for the software I used. The second payment was accepted and my tax return was accepted and approved. Since I ended up making a double payment, I first need to know if and when both payments have been received, when I can expect to receive the overpayed amount back, and what form will I receive the funds in?
GetHuman647167 did not yet indicate what IRS should do to make this right.
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Customer service issue
Reported by GetHuman647167
May 1st, 2018 - a yr ago
I have an issue with IRS too
Not resolved
Seen by 8 customers so far
Similar issue to 76036 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
GetHuman647167 started working on this issue
May 1st, 2018 7:56pm