I am no longer able to receive our updated return status on where'smyrefund IRS.gov web...

GetHuman279351's customer service issue with IRS from April 2018

Help with my IRS issue
The issue in GetHuman279351's own words
I am no longer able to receive our updated return status on where'smyrefund IRS.gov website or on the mobile app. When I enter our personal specific information from our **** return filled *********, the system kicks us out saying we've entered the wrong information. But it's the same information that has been working on both platforms every day for two weeks, so what's the change on the IRS's side? Thank you, Anna
GetHuman279351 did not yet indicate what IRS should do to make this right.
I have an issue with IRS too
How GetHuman279351 fixed the problem
The IRS representative said the system has been glitchy lately, and that she cannot give me any updates whatsoever until it has been at least ** days since I filed. Get human did a perfect job of connecting me without having to wait on hold.
Please help with my IRS issue
Do you have a customer issue as well?
We can help you get IRS's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having IRS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

IRS

Customer service issue
Reported by GetHuman279351
Apr 30th, 2018 - a yr ago
I have an issue with IRS too
Fixed
GetHuman279351 shared how to fix
Seen by 2 customers so far
Similar issue to 76044 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman279351 started working on this issue
Apr 30th, 2018 3:05pm
GetHuman279351 confirmed the issue is fixed. Hooray!
Apr 30th, 2018 4:18pm