Didn't verify account - Tax transcript - System down

GetHuman469188's customer service issue with IRS from April 2018

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The issue and preferred resolution, in GetHuman469188's own words:
Tax transcript ... Didn't verify account
System down
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Customer service issue
Reported by GetHuman469188
Apr 17th, 2018 - 3 mons ago
I have an issue with IRS too
Not resolved
Seen by 1 customer so far
Similar issue to 9211 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
GetHuman469188 started working on this issue
Apr 17th 11:33pm