Accidental double payment - Pay federal taxes - I don’t need to double the payment

GetHuman189624's customer service issue with IRS from April 2018

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The issue in GetHuman189624's own words
Pay federal taxes ... Accidental double payment
I don’t need to double the payment
Cancel one of the payments
I have an issue with IRS too
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IRS

Online tax payment
Customer service issue
Reported by GetHuman189624
Apr 17th, 2018 - 5 mons ago
I have an issue with IRS too
Not resolved
Seen by 2 customers so far
Similar issue to 12798 others
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Timeline
GetHuman189624 started working on this issue
Apr 17th 2:59pm