AGI ? Tax was rejected. I need help please. - E file taxes - They rejected on final due date

GetHuman603015's customer service issue with IRS from April 2018

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The issue and preferred resolution, in GetHuman603015's own words:
E file taxes ... AGI ? Tax was rejected. I need help please.
They rejected on final due date
Please help rectify to disregard any penalties other than $*,*** owed. Tax was submitted on **********
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IRS

Turbo tax
Customer service issue
Reported by GetHuman603015
Apr 17th, 2018 - 3 mons ago
I have an issue with IRS too
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Seen by 2 customers so far
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman603015 started working on this issue
Apr 17th 12:45pm
GetHuman603015 reviewed the items needed
Apr 17th 12:46pm