I was billed on my I PASS when it was stored in our luggage. We used my husband's IPAS...

GetHuman5615125's customer service issue with I-Pass Illinois from January 2021

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The issue in GetHuman5615125's own words
I was billed on my I PASS when it was stored in our luggage. We used my husband's IPASS on ********** instead of mine because my transponder was expired. His IPASS account was billed as well as mine. We planned to get a new one while in Wheaton. I tried to get a new one while there but the Jewel*Osco service rep. said I needed to have a letter. I have not received a letter. I would like all toll charges from ********** to be refunded. My account number is*********.

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I-Pass Illinois

Customer service issue
Reported by GetHuman5615125
Jan 4th, 2021 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 781 others
0 customers following this

Timeline

GetHuman5615125 started working on this issue
Jan 4th 5:42pm