Hello! My name is Maria. I tried calling the customer service number, but it does not g...

GetHuman-mkhernan's Dispute a Charge issue with Hulu from December 2020

Help with my Hulu issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-mkhernan's own words
Hello! My name is Maria. I tried calling the customer service number, but it does not give me an option to talk to a representative? All it says it to go to the website or dial an extension.**I have not used Hulu like...at all. I only found out I had been charged for it the past two months going over my bank account. I recently stopped working due to health, and I cannot afford to pay it.**Today I checked my bank account and they charged me for this month. I tried cancelling my account, but nothing would give me the option of refund. **I would like yo ask for a refund, because I do not plan on using Hulu. I see I have access to it, but I would like the refund.**Thank you.

GetHuman-mkhernan did not yet indicate what Hulu should do to make this right.

How GetHuman-mkhernan fixed the problem
I went on their online chat with a bot, who connects you an agent. Their phone number provided in this website does not really work (it just says to go Online or to dial an extension if you know it, which you don't).**They solved my issue, which was a simple refund request. It all worked out!
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Dispute a Charge issue
Reported by GetHuman-mkhernan
Dec 6th, 2020 - a year ago
GetHuman-mkhernan shared how to fix
Seen by 12 customers so far
Similar issue to 10408 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account


GetHuman-mkhernan started working on this issue
Dec 6th, 2020 9:12pm
GetHuman-mkhernan confirmed the issue is fixed. Hooray!
Dec 7th, 2020 1:23am