I was watching Sunday Morning during the time it is broadcast in my area. The show was...

GetHuman-cmstanle's customer service issue with Hulu from October 2019

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The issue in GetHuman-cmstanle's own words
I was watching Sunday Morning during the time it is broadcast in my area. The show was preempted by a live news broadcast. CBS cut away to a statement by the president. This is understandable. But when CBS cut away from the live feed, HULU did not return to Sunday Morning but just showed one news story after another. *This has happened before, sometimes when the local CBS affiliate station is covering a local news story, such as a robbery or a snowstorm. When the special report ends the show doesn’t return.*I want to know if there’s another way to view the show.

GetHuman-cmstanle did not yet indicate what Hulu should do to make this right.

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How GetHuman-cmstanle fixed the problem
Apparently, although Hulu or CBS or someone cut away from the president’s speech, it did not go back to my program because he was still preempting air time. (The fathead.) After the broadcast time, I was able to fast forward through the show and find the place it resumed.
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Hulu

Customer service issue
Reported by GetHuman-cmstanle
Oct 27th, 2019 - 2 years ago
I have an issue with Hulu too
Fixed
GetHuman-cmstanle shared how to fix
Seen by 4 customers so far
Similar issue to 50105 others
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Timeline

GetHuman-cmstanle started working on this issue
Oct 27th, 2019 2:29pm
GetHuman-cmstanle confirmed the issue is fixed. Hooray!
Oct 30th, 2019 2:46pm
GetHuman-cmstanle confirmed the issue is fixed. Hooray!
Oct 30th, 2019 5:18pm

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