I upgraded my account to live TV on my apple Mac ** inch. I was able to watch live TV f...

GetHuman-cplopezd's customer service issue with Hulu from February 2019

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The issue in GetHuman-cplopezd's own words
I upgraded my account to live TV on my apple Mac ** inch. I was able to watch live TV for * hour. I logged on my apple Macbook PRO I could not watch on my Macbook PRO. I called customer service they said I can not watch on Macbook PRO. Long story short I downgraded again, same day to Basic streaming (non live) with ads & now I still cant watch on my Macbook PRO. It is still giving me the option to watch live but I do not want that. I want to be able to watch any show I want on my Macbook Pro like before. Do you understand my frustration I am paying more money for something I can not use. I downgraded & I believe u to expect me to run thr live TV feature until the next billing cycle I want to get back to basic Hule streaming (non-live) immediatly I dont have time to deal with this I am frustrated, this is my weekend & my time is limited. *. Dont charge me for something I can not use *. Make my basic streaming (non-live) account active again, immediatly dont make me wait. You ruined my weekend you wasted my time, I spent hours trying to figure this stuff out with your phone service providers & they had no straight answers. ******* get it together!!! seriously hard working people paying for this service time is limited very limited.
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Hulu

Customer service issue
Reported by GetHuman-cplopezd
Feb 18th, 2019 - 8 mons ago
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GetHuman-cplopezd started working on this issue
Feb 18th 9:39am
GetHuman-cplopezd indicated the issue is not fixed yet.
Feb 18th 9:39am