I tried signing up with the robot to call back but I did not revive a text with a verif...

GetHuman1520560's customer service issue with Hulu from November 2018

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The issue in GetHuman1520560's own words
I tried signing up with the robot to call back but I did not revive a text with a verification code. I tried to call but after * minutes it auto hangs up. The help format Hulu has chosen to interact with its customers is inadequate and frustrating. The live chat was much better and faster at resolving issues. **The issue I have is when logging into my account, it asks me to sign up. I have had Hulu live for a long time and get billed on the **th of every month. I would like to know what happened. If my subscription expired or was cancelled an auto generated email would be a pretty standard thing to get. **I dont know what your company can do to make the situation better other than just inform me of what happened. I can't call without being disconnected or receive a call back. This is just a frustrating experience trying to solve this while at work so my babysitter at home can watch the tv with my kids like they usually do.

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Hulu

Customer service issue
Reported by GetHuman1520560
Nov 8th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 28138 others
0 customers following this

Timeline

GetHuman1520560 started working on this issue
Nov 8th, 2018 12:14am

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