I dont know if this will reach you guys or not but here goes. Your new layout is stupid...

GetHuman1247827's customer service issue with Hulu from October 2018

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The issue in GetHuman1247827's own words
I dont know if this will reach you guys or not but here goes. Your new layout is stupid. Beyond stupid.*I can no longer click on a show and read comments down on the bottom. I can't easily navigate through episodes without having to scroll to infinity and beyond just to reach my current episode which in some shows (i.e. boruto and all anime alike) have *** episode in one season. Get real. At least your flawed system in the previous version let me side shift through the episode with a simple click even though that was entirely too inefficient. Speaking of the previous version* why is it that my shows aren't showing whether they have new episodes or not and why am i constantly having to deal finding all my shows again and re inputting them into my watch list. I'm in school for computer science and will be getting my AS in the spring. I already can design and build a way better website than you guys keep providing. Honestly, the only reason i still keep you guys is because of the shows you guys provide otherwise i'd just give my money to someone else with a much aesthetically pleasing layout that doesn't require frustration to watch my t.v. So why don't whoever reads this give this stupid letter to whoever can actually make a difference, fire the previous layout designer and get someone in there who knows what they are doing. Consider this hate mail with implied suggestions for change. If you can't figure out what needs to change from this letter then maybe you should be fired too.**Sincerely,*Bryan

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Hulu

Customer service issue
Reported by GetHuman1247827
Oct 2nd, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 16345 others
0 customers following this

Timeline

GetHuman1247827 started working on this issue
Oct 2nd, 2018 4:39pm

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