I dont know if this will reach you guys or not but here goes. Your new layout is stupid...

GetHuman1247827's customer service issue with Hulu from October 2018

8 views | 16345 similar | 0 following
Help with my Hulu issue
First: share to improve GetHuman1247827's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1247827 to get a Hulu rep on the line!
Always use the GetHuman Phone to call Hulu. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1247827 may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
The issue in GetHuman1247827's own words
I dont know if this will reach you guys or not but here goes. Your new layout is stupid. Beyond stupid.*I can no longer click on a show and read comments down on the bottom. I can't easily navigate through episodes without having to scroll to infinity and beyond just to reach my current episode which in some shows (i.e. boruto and all anime alike) have *** episode in one season. Get real. At least your flawed system in the previous version let me side shift through the episode with a simple click even though that was entirely too inefficient. Speaking of the previous version* why is it that my shows aren't showing whether they have new episodes or not and why am i constantly having to deal finding all my shows again and re inputting them into my watch list. I'm in school for computer science and will be getting my AS in the spring. I already can design and build a way better website than you guys keep providing. Honestly, the only reason i still keep you guys is because of the shows you guys provide otherwise i'd just give my money to someone else with a much aesthetically pleasing layout that doesn't require frustration to watch my t.v. So why don't whoever reads this give this stupid letter to whoever can actually make a difference, fire the previous layout designer and get someone in there who knows what they are doing. Consider this hate mail with implied suggestions for change. If you can't figure out what needs to change from this letter then maybe you should be fired too.**Sincerely,*Bryan

GetHuman1247827 did not yet indicate what Hulu should do to make this right.

How GetHuman1247827 fixed the problem

We are waiting for GetHuman1247827 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hulu customer problems.
How Do I Get a Refund from Hulu?How Do I Create an Account on Hulu?How Do I Get a Refund from Hulu?What Do I Do If I Was Overcharged by Hulu?How Do I Update My Payment Information on Hulu?
Do you have a customer issue as well?
We can help you get Hulu's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Hulu issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1247827 fixes it.
This email address isn't valid

Hulu

Customer service issue
Reported by GetHuman1247827
Oct 2nd, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 16345 others
0 customers following this

Timeline

GetHuman1247827 started working on this issue
Oct 2nd, 2018 4:39pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians