We've had a Hulu account, but about two month ago we decided to cancel it. My teenage d...

GetHuman-mariofre's customer service issue with Hulu from September 2018

13 views | 8271 similar | 0 following
Help with my Hulu issue
First: share to improve GetHuman-mariofre's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Hulu help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-mariofre may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-mariofre's own words
We've had a Hulu account, but about two month ago we decided to cancel it. My teenage daughter assured me that she contacted you and asked you to take care of that. Yet, now -- two months later -- I discovered that your service still appear in her iTunes account for a No Commercials Hulu. She swears that she did talk with one of your representatives who arranged for her account to be closed. What is going on??? Her Hulu account is using either *****@***.com or *****@***.com. The payment is done via her itunes account where it seems that I paid a total of $**.** for a service that I do not use and was supposed to be terminated!
I tend to believe my daughter when she said that she arranged on the phone to have the account terminated.
Refund my money: $**.**
How GetHuman-mariofre fixed the problem

We are waiting for GetHuman-mariofre to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hulu's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Hulu issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mariofre fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mariofre
Sep 16th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 8271 others
0 customers following this


GetHuman-mariofre started working on this issue
Sep 16th, 2018 9:02pm