We've had a Hulu account, but about two month ago we decided to cancel it. My teenage d...

GetHuman-mariofre's customer service issue with Hulu from September 2018

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The issue in GetHuman-mariofre's own words
We've had a Hulu account, but about two month ago we decided to cancel it. My teenage daughter assured me that she contacted you and asked you to take care of that. Yet, now -- two months later -- I discovered that your service still appear in her iTunes account for a No Commercials Hulu. She swears that she did talk with one of your representatives who arranged for her account to be closed. What is going on??? Her Hulu account is using either *****@***.com or *****@***.com. The payment is done via her itunes account where it seems that I paid a total of $**.** for a service that I do not use and was supposed to be terminated!
I tend to believe my daughter when she said that she arranged on the phone to have the account terminated.
Refund my money: $**.**
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Hulu

Customer service issue
Reported by GetHuman-mariofre
Sep 16th, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 8271 others
0 customers following this

Timeline

GetHuman-mariofre started working on this issue
Sep 16th, 2018 9:02pm

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