I canceled my account yet I show a billing of $**.** scheduled to be paid *******. I w...
GetHuman-annieswa's customer service issue with Hulu from September 2018
Help with my Hulu issue
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-annieswa's own words
I canceled my account yet I show a billing of $**.** scheduled to be paid *******. I went o line to Hulu and accessed my account which stated to "renew or start your free trial" which I did not click. Also, I can't access where payment option is to delete my information. I can't do anything to the account which i'm guessing is because they show I canceled as well. So why is Hulu charging me $**.**?*Please reverse the charges and confirm. Thank you.
GetHuman-annieswa did not yet indicate what Hulu should do to make this right.
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How GetHuman-annieswa fixed the problem
Contacted hulu directly but it's not easy find contact info went online chat. What ever you do dont change tabs to look for additional info cause you'll get disconnected. Anyway about an hour later it was taken care of. Some things didnt match up but ultimately it was taken care of.
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