This afternoon, I ordered--by mistake--a Breville Smart Oven ****-Watt a convection To...

GetHuman2224207's customer service issue with Houzz from February 2019

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The issue in GetHuman2224207's own words
This afternoon, I ordered--by mistake--a Breville Smart Oven ****-Watt a convection Toaster Oven using PayPal at the checkout. When I discovered that I had mistaken this model for a model that offers ** features rather than the * offered by the model I had just ordered, I immediately looked for a customer service number to call to cancel the order. "Slow cooking" is the feature I most desire.Since I could not find a way to request cancellaation at Houzz, I appealed to PayPal to cancel and discovered that my order had not yet gone through. I just want to make sure that my order from Houzz has, in fact, been cancelled.
GetHuman2224207 did not yet indicate what Houzz should do to make this right.
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Houzz

Customer service issue
Reported by GetHuman2224207
Feb 17th, 2019 - 8 mons ago
I have an issue with Houzz too
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Seen by 1 customer so far
Similar issue to 180 others
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Timeline
GetHuman2224207 started working on this issue
Feb 17th 1:46am