This afternoon, I ordered--by mistake--a Breville Smart Oven ****-Watt a convection To...
GetHuman2224207's customer service issue with Houzz from February 2019
Help with my Houzz issue
First: share to improve GetHuman2224207's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2224207's next move: try the Houzz help center.
Houzz doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2224207 will want to follow the link below to head to their help center. We will check on GetHuman2224207 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2224207 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2224207's own words
This afternoon, I ordered--by mistake--a Breville Smart Oven ****-Watt a convection Toaster Oven using PayPal at the checkout. When I discovered that I had mistaken this model for a model that offers ** features rather than the * offered by the model I had just ordered, I immediately looked for a customer service number to call to cancel the order. "Slow cooking" is the feature I most desire.Since I could not find a way to request cancellaation at Houzz, I appealed to PayPal to cancel and discovered that my order had not yet gone through. I just want to make sure that my order from Houzz has, in fact, been cancelled.
GetHuman2224207 did not yet indicate what Houzz should do to make this right.
I have an issue with Houzz too
How GetHuman2224207 fixed the problem
We are waiting for GetHuman2224207 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.