I purchased a Passerine stained glass hanging art piece on May ** ****...Order...

GetHuman1485250's customer service issue with Houzz from November 2018

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The issue in GetHuman1485250's own words
I purchased a Passerine stained glass hanging art piece on May ** ****...Order * ****-****-****-****. It has been hung correctly on a widow in my home since I received it. Today , some of the connecting material split from the glass and it broke. I would like it repaired or replaced . Since I have only had this less than * months I assume there will be no charge. I can send a photo if you need it for your records. I will be looking for your response. Thank you.
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Houzz

Customer service issue
Reported by GetHuman1485250
Nov 3rd, 2018 - a mon ago
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Seen by 1 customer so far
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Timeline
GetHuman1485250 started working on this issue
Nov 3rd 9:21pm