ordered Isla Medlallion Rug*Order is ****-****-****-******says delivered. checked and...

GetHuman-gciagne's customer service issue with Houzz from August 2018

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The issue in GetHuman-gciagne's own words
ordered Isla Medlallion Rug*Order is ****-****-****-******says delivered. checked and its to and from cranberry nj. not where I am.*fedex says address doesn't exist. it does. I'm sitting here and we do get orders all the time (*** king st Alexandria va *****).*called customer service. guy calling fedex to make complaint. hung up on me.*called customer service. different guy. hung up on me *called customer service. line is closed for company wide meeting.*what in the h*&& kind of business is this?*I want to CANCEL this order for full refund. this is a waste of time and money. total joke and horrible customer service. advise asap. not a happy first and last time customer .
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Customer service issue
Reported by GetHuman-gciagne
Aug 9th, 2018 - 8 mons ago
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Seen by 3 customers so far
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GetHuman-gciagne started working on this issue
Aug 9th, 2018 7:37pm