Kathleen Dreyer, I have back order of tub filler Friedrick free standing single lever...
GetHuman763463's customer service issue with Houzz from June 2018
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The issue in GetHuman763463's own words
Kathleen Dreyer, I have back order of tub filler Friedrick free standing single lever faucet . I cannot find a phone number for you all anywhere on any website I just need to know the status of this back order. It was a replacement for one that came in and it’s very scratched. All I received was an email for the order and to toss the one that I had and then when I called back because I didn’t receive it the second guy in customer service told me it was out of stock
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How GetHuman763463 fixed the problem
Parts from filler were outsourced. Didn’t match I recently learned the hard way that rubbed oil bronze is a different color from every manufacturer. I tried to get a replacement of a scratched actual tall filler and they’re out of stock there’s an issue with the company between them and have and my plumbers were here and I had to put in the scratched one for good . I requested a refund and got it
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