Phone number provided in an email to me included a extension number missing a digit - R...

GetHuman-papaehrl's customer service issue with Houzz from April 2018

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The issue and preferred resolution, in GetHuman-papaehrl's own words:
Request missing parts for a staircase kit I received from Houzzz ... Phone number provided in an email to me included a extension number missing a digit
Communication is automated & faulty
Houzz should send fasteners that are missing
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Houzz

S*****@***.com
Customer service issue
Reported by GetHuman-papaehrl
Apr 17th, 2018 - 3 mons ago
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Timeline
GetHuman-papaehrl started working on this issue
Apr 17th 6:40pm
GetHuman-papaehrl reviewed the items needed
Apr 17th 6:40pm