Someone (a man) called from the Houston Chronicle saying I need to update my debit card...

GetHuman-alensing's Cancel or change subscription issue with Houston Chronicle from May 2019

Help with my Houston Chronicle issue
First: share to improve GetHuman-alensing's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-alensing may need:
Account name, Service/Delivery Address, Account phone, and Account email
The issue in GetHuman-alensing's own words
Someone (a man) called from the Houston Chronicle saying I need to update my debit card and I told him I would like to cancel the subscription completely and it was not cancelled . Unfortunately I was not expecting another payment to come out, when someone says they will do their job I expect them to do their job. It caused my bank account to go into the negatives and charge an over draft fee. I need the subscription cancelled asap. I cannot have another payment taken out when I've already asked for a cancellation. My name is Ashly Lensing. Getting ahold of anyone is nearly impossible. A phone call back would be great. **********
GetHuman-alensing did not yet indicate what Houston Chronicle should do to make this right.
I have an issue with Houston Chronicle too
How GetHuman-alensing fixed the problem
We are waiting for GetHuman-alensing to fix the problem and share the solution with the rest of us customers.
Please help with my Houston Chronicle issue
Do you have a customer issue as well?
We can help you get Houston Chronicle's attention and get better help faster. Tap below to get started.
Having Houston Chronicle issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Houston Chronicle

Cancel or change subscription issue
Reported by GetHuman-alensing
May 21st, 2019 - a mon ago
I have an issue with Houston Chronicle too
Not resolved
Seen by 4 customers so far
Similar issue to 757 others
0 customers following this
Timeline
GetHuman-alensing started working on this issue
May 21st 9:22pm
GetHuman-alensing indicated the issue is not fixed yet.
May 22nd 1:32am