Hi! I know you have a all sales are final policy but was hoping you can make an except...

GetHuman2031539's customer service issue with Hotwire from January 2019

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The issue in GetHuman2031539's own words
Hi! I know you have a all sales are final policy but was hoping you can make an exception for a loyal customer. The concert wr booked got canceled so we no longer need the hotel stay at treasure island on those dates. We would like to change our dates to **** to **** instead and would be willing to pay any difference in price those dates and service fees. **We appreciate your site and products. Thank you for your consideration
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Hotwire

Customer service issue
Reported by GetHuman2031539
Jan 24th, 2019 - 3 mons ago
I have an issue with Hotwire too
Not resolved
Seen by 4 customers so far
Similar issue to 984 others
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Timeline
GetHuman2031539 started working on this issue
Jan 24th 6:10pm