I made a reservation online. When the clerk at the front office saw it she told me I wa...
GetHuman-easongin's customer service issue with Hotwire from November 2018
Help with my Hotwire issue
Next: our robot will wait on hold for GetHuman-easongin to get a Hotwire rep on the line!
Always use the GetHuman Phone tocall Hotwire. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-easongin's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-easongin may need:
Name, Itinerary number, Phone number, Email address, and Billing address
The issue in GetHuman-easongin's own words
I made a reservation online. When the clerk at the front office saw it she told me I was already covered for the dates of my reservation. I have called customer service * times one rep said the dates will be changed. So I called back to see if the dstes were changed to Dec *-* and the second rep said it was completely cancelled and I will get a refund in * days well I still need a reservation for Dec * -* and now all the money for a reservation wont get back on my card for several days and its a big inconvenience
GetHuman-easongin did not yet indicate what Hotwire should do to make this right.
I have an issue with Hotwire too
How GetHuman-easongin fixed the problem
We are waiting for GetHuman-easongin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.