I made a reservation last night with the promose pf a hotel in the line and quality of...

GetHuman-giaberri's customer service issue with Hotwire from August 2018

Help with my Hotwire issue
The issue in GetHuman-giaberri's own words
I made a reservation last night with the promose pf a hotel in the line and quality of Ramada, Holiday Inn, Best Western, Etc. I was given a hotel that to judge by pictures is trash, nothing like the suggested options that Hotwire would give me after I make the reservation. The gave me a reservation at Monumental Moviland Hotel. I need a change of hotel, closer to the quality announced or a cancellation.
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Hotwire

Customer service issue
Reported by GetHuman-giaberri
Aug 10th, 2018 - 7 mons ago
I have an issue with Hotwire too
Fixed
Seen by 8 customers so far
Similar issue to 527 others
0 customers following this
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Timeline
GetHuman-giaberri started working on this issue
Aug 10th, 2018 10:06pm
GetHuman-giaberri shared this issue with followers on Twitter
Aug 10th, 2018 10:06pm
GetHuman-giaberri indicated the issue is not fixed yet.
Aug 10th, 2018 11:09pm