Good evening, I have enjoyed Hotwire's service and rates in the past. Unfortunately, d...
GetHuman-lhhelm's customer service issue with Hotwire from June 2018
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The issue in GetHuman-lhhelm's own words
Good evening, I have enjoyed Hotwire's service and rates in the past. Unfortunately, despite spending more than an hour, multiple login logout attempts with three different browsers and two different credit cards this evening (June **, ****), I was unable to book our reservation for an anniversary trip.**The credit cards in question are all valid and have no issues with other purchases.**We are a bit disappointed at what appears to be technical issues with Hotwire's site and the time wasted in unsuccessfully attempting to book our reservation. **Assistance and some compensation for the wasted time would be greatly appreciated.**Many thanks,**Luke & Lisa Helm
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