Good evening, I have enjo*** Hotwire's service and rates in the past. Unfortunately, d...

GetHuman-lhhelm's customer service issue with Hotwire from June 2018

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Name, Itinerary number, Phone number, Email address, and Billing address
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The issue and preferred resolution, in GetHuman-lhhelm's own words:
Good evening, I have enjo*** Hotwire's service and rates in the past. Unfortunately, despite spending more than an hour, multiple login logout attempts with three different browsers and two different credit cards this evening (June **, ****), I was unable to book our reservation for an anniversary trip.**The credit cards in question are all valid and have no issues with other purchases.**We are a bit disappointed at what appears to be technical issues with Hotwire's site and the time wasted in unsuccessfully attempting to book our reservation. *****istance and some compensation for the wasted time would be greatly appreciated.**Many thanks,**Luke & Lisa Helm
I trust that Hotwire will make this right and come up with a resolution that is fair.
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Hotwire

Customer service issue
Reported by GetHuman-lhhelm
Jun 26th, 2018 - 2 mons ago
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GetHuman-lhhelm started working on this issue
Jun 26th 2:24am
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Jun 26th 2:25am