I have a Hotmail account and it was saved on my laptop and the verification contact num...

GetHuman-markazm's service issue with Hotmail from April 2018

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The issue in GetHuman-markazm's own words
I have a Hotmail account and it was saved on my laptop and the verification contact number was an old mobile number which i don't have anymore and now i moved to a different country and i cant log into Hotmail because it detects that i am in a different location and was to verifiy my account by sending a text to phone number which i dont have anymore and i tried online verification but the automated system would not recognise it as some questions such as pet name i don't remember but i answered all the other questions as accurately as possible and still it refuses to verify it this extra security measure is inconvenient I travel a lot and i am unable to use my Hotmail account because of that and i need to access it very soon as I have very important stuff please assist my email is *****@***.com
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service issue
Reported by GetHuman-markazm
Apr 29th, 2018 - a yr ago
I have an issue with Hotmail too
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Seen by 3 customers so far
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Email address on the account
GetHuman-markazm started working on this issue
Apr 29th, 2018 1:03pm
GetHuman-markazm indicated the issue is not fixed yet.
Apr 29th, 2018 2:16pm