Dear all,* I hope this mail finds you in good health. I am Jennifer Amaning and l'm se...

GetHuman-a_a_ayir's customer service issue with Hotels.com from February 2019

1 view
 | 
890 similar
 | 
0 following
Help with my Hotels.com issue
Next: our robot will wait on hold for GetHuman-a_a_ayir to get a Hotels.com rep on the line!
Always use the GetHuman Phone tocall Hotels.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-a_a_ayir's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-a_a_ayir may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-a_a_ayir's own words
Dear all,* I hope this mail finds you in good health. I am Jennifer Amaning and l'm sending this mail on behalf of my husband, Eric Mireku Amaning . On Tuesday, ** of February ****, my husband, booked one deluxe room at Catlon Palace Hotel, for six days ( from **rd February, **** to *st March , ****). The terms were:** - free cancellation before **nd March *****- no prepayment needed, pay at property*-breakfast included in price**He cancelled the reservation same day but unfortunately, full refund was not credited to his account. We have tried since then to get in touch but to no avail as telephone rings without any response.**We are therefore by this mail requesting that the rest of the money be credited to his account.**Counting on your co-operation.**Regards,**Jennifer Amaning
GetHuman-a_a_ayir did not yet indicate what Hotels.com should do to make this right.
I have an issue with Hotels.com too
How GetHuman-a_a_ayir fixed the problem
We are waiting for GetHuman-a_a_ayir to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hotels.com's attention and get better help faster. Tap below to get started.
Having Hotels.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-a_a_ayir fixes it.
This email address isn't valid

Hotels.com

Customer service issue
Reported by GetHuman-a_a_ayir
Feb 16th, 2019 - 8 mons ago
I have an issue with Hotels.com too
Not resolved
Seen by 1 customer so far
Similar issue to 890 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-a_a_ayir started working on this issue
Feb 16th 12:12pm