Before contacting them, items GetHuman-marcialn may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-marcialn's own words
Do not change delivery date of order. Please keep order for ********** as previously scheduled. ... Order* *********On Cyber Monday I ordered HCF**-H***P a leftbank painting and two HCF***D**** lamps. I have a shipping summary and catalog note that approximate ETA is ********. Today I received notification that they will ship today ETA *****. No changes please, this is our Xmas house and the family arrives on Dec **th. Pls DO NOT CHange dates. No one there week of Dec *, ****.
No one will be at the residence until December **, ****, the date of original schedule.
Keep your original schedule. Arrival of goods should be on December **th or December **th.
I have been a customer for more than ** years
I have an issue with Horchow.com too
How GetHuman-marcialn fixed the problem
We are waiting for GetHuman-marcialn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.