I was in an accident recently and the person at fault’s insurance declared my car a tot...

GetHuman1648678's customer service issue with Honda Financial from November 2018

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Help with my Honda Financial issue
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GetHuman1648678's usage of the GetHuman Phone for this issue
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The issue in GetHuman1648678's own words
I was in an accident recently and the person at fault’s insurance declared my car a total loss. They emailed me that they had sent a check to Honda finance to pay it off but the check they sent is higher than the payoff amount because I had another payment go through the same weekend. I need to speak to someone to find out when Honda will send the refund check and to what address as I have moved several times since purchasing the car.
GetHuman1648678 did not yet indicate what Honda Financial should do to make this right.
I have an issue with Honda Financial too
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Honda Financial

Customer service issue
Reported by GetHuman1648678
Nov 28th, 2018 - 9 mons ago
I have an issue with Honda Financial too
Not resolved
Seen by 9 customers so far
Similar issue to 501 others
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Timeline
GetHuman1648678 started working on this issue
Nov 28th, 2018 9:30pm