I purchased this rug * years ago and the rug started to grow mold our first year having...

GetHuman1463292's customer service issue with Homedecorators.com from November 2018

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The issue in GetHuman1463292's own words
I purchased this rug * years ago and the rug started to grow mold our first year having it and then this year it became straight embarrassing. We have taken the rug inside with our patio furniture every fall and winter so this is just from spring and summer. I even tried using a mold remover I purchased from Home Depot and it didn't remove any of it. I wanted to see about getting a replacement rug because this should not happen.
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Homedecorators.com

Customer service issue
Reported by GetHuman1463292
Nov 1st, 2018 - a mon ago
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GetHuman1463292 started working on this issue
Nov 1st 12:58pm