I purchased this rug * years ago and the rug started to grow mold our first year having...
GetHuman1463292's customer service issue with Homedecorators.com from November 2018
Help with my Homedecorators.com issue
First: share to improve GetHuman1463292's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1463292's next move: talk to Homedecorators.com when they open.
Homedecorators.com's call center is closed now. We will send GetHuman1463292 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1463292 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1463292's own words
I purchased this rug * years ago and the rug started to grow mold our first year having it and then this year it became straight embarrassing. We have taken the rug inside with our patio furniture every fall and winter so this is just from spring and summer. I even tried using a mold remover I purchased from Home Depot and it didn't remove any of it. I wanted to see about getting a replacement rug because this should not happen.
GetHuman1463292 did not yet indicate what Homedecorators.com should do to make this right.
I have an issue with Homedecorators.com too
How GetHuman1463292 fixed the problem
We are waiting for GetHuman1463292 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.