We placed an order for a stove and dishwasher, with a delivery and installation date of...

GetHuman4118314's customer service issue with Home Depot from December 2019

Help with my Home Depot issue
The issue in GetHuman4118314's own words
We placed an order for a stove and dishwasher, with a delivery and installation date of today.*They were both delivered, but only the stove was installed. *The deliverers said “someone else” will call to give us a date for when the dishwasher will be installed.*That was not explained to us at the time of purchase and not a part of the agreement.*We still have not heard from anyone and need this installed today.

GetHuman4118314 did not yet indicate what Home Depot should do to make this right.

How GetHuman4118314 fixed the problem
I googled “how to get someone on the phone from Home Depot” and their was a phone number, so I called it. Finally spoke to someone who then called the contractor they use.
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Home Depot

Customer service issue
Reported by GetHuman4118314
Dec 18th, 2019 - 10 months ago
Fixed
GetHuman4118314 shared how to fix
Seen by 3 customers so far
Similar issue to 467 others
0 customers following this
Items needed
Name
Order Number
Account email (for online orders)
Order date
Receipt Image
Phone number

Timeline

GetHuman4118314 started working on this issue
Dec 18th, 2019 7:47pm
GetHuman4118314 confirmed the issue is fixed. Hooray!
Dec 19th, 2019 8:03pm

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