I called this morning to see about renting a saw and I couldn't get anybody on the phon...

GetHuman3942911's customer service issue with Home Depot from November 2019

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The issue in GetHuman3942911's own words
I called this morning to see about renting a saw and I couldn't get anybody on the phone in the tool department or the customer service desk we start at * a.m. here in Washington state I don't know what time y'all start there but apparently home Depot doesn't have enough employees or east to hire better employees anyway that's not the end of it so I called back and called back call back now I make $** an hour my boss pays me to do a specific job and it's not to be on the phone and I got a customer service representative at the desk apparently and I tried to explain to her the problem I had that nobody answered the phone first thing in the morning when people go to work and she was upset because I asked to talk to her manager she clearly wasn't understanding my issue and I was on hold for ** minutes waiting for her to get a manager so what I'm saying is she kind of just told me to f*** myself she was going to do nothing she didn't have to so that's the type of employees that home Depot wants to employee or does employee I can tell everybody I know and I can shop at Lowe's or do it center or any other hardware store I'm sure you guys don't need my meeting a little dollars anyway that's pretty much it

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Home Depot

Customer service issue
Reported by GetHuman3942911
Nov 15th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 403 others
0 customers following this

Timeline

GetHuman3942911 started working on this issue
Nov 15th, 2019 5:11pm