Bad install on a microwave by Home Depot contractors. Home Depot won’t reinstall in a...
GetHuman-dedub's customer service issue with Home Depot from September 2019
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The issue in GetHuman-dedub's own words
Bad install on a microwave by Home Depot contractors. Home Depot won’t reinstall in a timely fashion. When I balked at the date they quoted, the supervisor (Rebecca, ***-***-****) told me it was not her responsibility to handle my issue as it wasn’t her store that handled the delivery. I told her that was not helpful and that I will be waiting over a month after the initial order to use my purchase.
GetHuman-dedub did not yet indicate what Home Depot should do to make this right.
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How GetHuman-dedub fixed the problem
Called customer care and got refunded the install fee
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