Opened a card purchasing ***.** in power tools for Christmas Dec. ****.Went into the Sh...

GetHuman-dcraban's customer service issue with Home Depot from October 2018

7 views | 641 similar | 0 following
Help with my Home Depot issue
First: share to improve GetHuman-dcraban's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-dcraban to get a Home Depot rep on the line!
Always use the GetHuman Phone to call Home Depot. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-dcraban may need:
Name, Order Number, Account email (for online orders), Order date, Receipt Image, and Phone number
The issue in GetHuman-dcraban's own words
Opened a card purchasing ***.** in power tools for Christmas Dec. ****.Went into the Showlo Az store in January of **, requested the balance due and pd the card off. In Feb, I receive a bill for **.** in late fees. I had already written a check for **.** for the *st late fee THAT I DID NOT OWE. It was cashed and accepted AS PMT IN FULL. This was not my error. I cannot TALK to a person at CitiBank nor at HD customer service. The manager of the Showlo store has tried to help me resolve this issue and been so kind and helpful to no avail, I continue to get bills from Home Depot and my credit score is shot because of it.*Please help me. Again, this was not my error, but has cost me much time, worry and stress.*If I can get no response or relief, my only recourse is to take all my correspondence and file it in the Courts requesting compensation for Attorney fees, Court costs and damage to my credit score.*Again, I pay what I owe.This was not my fault yet has become my huge problem.*We love and prefer Home Depot, and I just need help getting this resolved and off my credit.*Please feel free to call or email me at anytime and thank you for your help.*Deniese Raban Acct. **** **** **** *****cell *** *** ****

GetHuman-dcraban did not yet indicate what Home Depot should do to make this right.

How GetHuman-dcraban fixed the problem

We are waiting for GetHuman-dcraban to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Home Depot's attention and get better help faster. Tap below to get started.
Having Home Depot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dcraban fixes it.
This email address isn't valid

Home Depot

Customer service issue
Reported by GetHuman-dcraban
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 641 others
0 customers following this

Timeline

GetHuman-dcraban started working on this issue
Oct 15th, 2018 10:08pm