I WOULD LIKE TO MAKE A COMPLAINT ABOUT A WATER HEATER INSTALLATION THAT WAS DONE AT MY...

GetHuman-ajolly's customer service issue with Home Depot from October 2018

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The issue in GetHuman-ajolly's own words
I WOULD LIKE TO MAKE A COMPLAINT ABOUT A WATER HEATER INSTALLATION THAT WAS DONE AT MY HOUSE ON ******* BY *** HEATERS INC. THE INSTALLED THE WATER HEATER AND LEFT WITHOUT CHECKING IF IT WAS WORKING. I CALLED THEM BACK AN HOUR LATER AND THEY REFUSED TO COME BACK TO FIX THE ISSUE. THE WATER HEATER DISPLAYED A TRIANGLE WITH AN EXCLAMATION POINT IN THE MIDDLE. MY HUSBAND NOTICE THEY LEFT THE OUTLET BOX OPENED AND HE WENT TO CLOSE IT AND GOT ELECTROCUTED!!! ONCE AGAIN I CALLED THEM BACK TO EXPLAINED WHAT HAPPEN AND THEY TOLD ME A MANAGER WOULD CALL ME BACK. I AM STILL WAITING. THIS IS UNACCEPTABLE AND I WOULD LIKE HOME DEPOT TO CALL ME TO RESOLVE THIS ISSUE. I STILL HAVE AN ELECTRIC BOX THAT IS OPEN AND NOT GROUNDED. THANK YOU.**ANJER JOLLY****-***-******ORDER ID: H****-*****

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Home Depot

Customer service issue
Reported by GetHuman-ajolly
Oct 1st, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 572 others
0 customers following this

Timeline

GetHuman-ajolly started working on this issue
Oct 1st, 2018 5:00pm