I made online order to be picked up at my local home depot store on May **th. I receive...

GetHuman747784's customer service issue with Home Depot from June 2018

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The issue in GetHuman747784's own words
I made online order to be picked up at my local home depot store on May **th. I received call it was ready and went to pick up. When I got to store I had to wait ** minutes to be told they couldn't find all of the products I ordered. I then was told to go pick up everything else that they did have from back of store. I waited another ** minutes outside waiting for assistance and no one came. Next day i received call that they found all of my order and it was ready for pick up. When I went to pick up spoke with an associate who gave me the option to have the order delivered instead. I was told my order would be delivered today, Monday. When i check my order status it keeps saying its ready for pick up. I am no longer picking it up, it should now be delivered to my home address which I confirmed with the home depot associate. I just want to know if and when my order will be delivered.

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Home Depot

Customer service issue
Reported by GetHuman747784
Jun 4th, 2018 - 3 years ago
Not resolved
Seen by 82 customers so far
Similar issue to 130 others
0 customers following this
Items needed
Order Number
Account email (for online orders)
Order date
Receipt Image
Phone number


GetHuman747784 started working on this issue
Jun 4th, 2018 2:35pm

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