Sorry to complain, but I am very concerned for my wife and my safety driving the vehic...

GetHuman-braunter's customer service issue with Hertz from March 2021

Help with my Hertz issue
First: share to improve GetHuman-braunter's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-braunter may need:
Name on booking, Billing address, Email on the account, and Booking reference number
The issue in GetHuman-braunter's own words
Sorry to complain, but I am very concerned for my wife and my safety driving the vehicle that I am driving.**I picked this car up at the RSW on **** @ *:** PM. It is a compact Ford Fiesta. I have this car till **** @ *:** PM.**This car make very unusual noises when in reverse. It "rattles and shake" on a constant basis. It may be the tires or alignment. It does not feel SAFE.**I will be near the RSW airport on ****, and wondered if it is possible to switch vehicles for the remaining * days on the contract?

GetHuman-braunter did not yet indicate what Hertz should do to make this right.

How GetHuman-braunter fixed the problem

We are waiting for GetHuman-braunter to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hertz customer problems.
How Do I Get a Refund from Hertz?What Do I Do If I Have a Problem with My Hertz Rental?
Do you have a customer issue as well?
We can help you get Hertz's attention and get better help faster. Tap below to get started.
Having Hertz issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-braunter
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 709 others
0 customers following this


GetHuman-braunter started working on this issue
Mar 19th 3:14pm
GetHuman-braunter indicated the issue is not fixed yet.
Mar 20th 3:00pm