Sorry to complain, but I am very concerned for my wife and my safety driving the vehic...

GetHuman-braunter's customer service issue with Hertz from March 2021

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The issue in GetHuman-braunter's own words
Sorry to complain, but I am very concerned for my wife and my safety driving the vehicle that I am driving.**I picked this car up at the RSW on **** @ *:** PM. It is a compact Ford Fiesta. I have this car till **** @ *:** PM.**This car make very unusual noises when in reverse. It "rattles and shake" on a constant basis. It may be the tires or alignment. It does not feel SAFE.**I will be near the RSW airport on ****, and wondered if it is possible to switch vehicles for the remaining * days on the contract?

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Hertz

Customer service issue
Reported by GetHuman-braunter
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 709 others
0 customers following this

Timeline

GetHuman-braunter started working on this issue
Mar 19th 3:14pm
GetHuman-braunter indicated the issue is not fixed yet.
Mar 20th 3:00pm