Sorry to complain, but I am very concerned for my wife and my safety driving the vehic...
GetHuman-braunter's customer service issue with Hertz from March 2021
Help with my Hertz issue
First: share to improve GetHuman-braunter's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-braunter may need:
Name on booking, Billing address, Email on the account, and Booking reference number
The issue in GetHuman-braunter's own words
Sorry to complain, but I am very concerned for my wife and my safety driving the vehicle that I am driving.**I picked this car up at the RSW on **** @ *:** PM. It is a compact Ford Fiesta. I have this car till **** @ *:** PM.**This car make very unusual noises when in reverse. It "rattles and shake" on a constant basis. It may be the tires or alignment. It does not feel SAFE.**I will be near the RSW airport on ****, and wondered if it is possible to switch vehicles for the remaining * days on the contract?
GetHuman-braunter did not yet indicate what Hertz should do to make this right.
I have an issue with Hertz too
How GetHuman-braunter fixed the problem
We are waiting for GetHuman-braunter to fix the problem and share the solution with the rest of us customers.
Please help with my Hertz issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hertz customer problems.