My recent cancellation of Reservation J********** was caused by the CDC guidelines, inf...

GetHuman-genefrye's Refund a Charge issue with Hertz from March 2020

Help with my Hertz issue
First: share to improve GetHuman-genefrye's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-genefrye may need:
Name on booking, Billing address, Email on the account, and Booking reference number
The issue in GetHuman-genefrye's own words
My recent cancellation of Reservation J********** was caused by the CDC guidelines, information from President Trump and the medical professionals as it pertained to my situation age (**) and medical condition (Heart Disease). I appreciate the quick partial refund but feel the additional $**.** should also be refunded since the circumstances causing the cancellation as cited above was out of my control. Please consider the National Emergency and the fact you will be receiving a bailout from the federal government to cover your loss's such as the one I am requesting.

GetHuman-genefrye did not yet indicate what Hertz should do to make this right.

How GetHuman-genefrye fixed the problem

We are waiting for GetHuman-genefrye to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hertz customer problems.
How Do I Get a Refund from Hertz?What Do I Do If I Have a Problem with My Hertz Rental?
Do you have a customer issue as well?
We can help you get Hertz's attention and get better help faster. Tap below to get started.
Having Hertz issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund a Charge issue
Reported by GetHuman-genefrye
Mar 19th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 627 others
0 customers following this