Just returned my car this morning in Winnipeg. Charged for smoking fee when no one smok...

GetHuman-zereay_m's Refunds issue with Hertz from March 2019

Help with my Hertz issue
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-zereay_m's own words
Just returned my car this morning in Winnipeg. Charged for smoking fee when no one smoked in or around the vehicle. This is a Company car and used strictly for business. I will he renting a car every week until the end of June but I will be switching companies if this is what I should expect.**Many in the area smoke especially around the hotel, none affiliated with us **Membership *********Thanks *Zereay Meshesha
GetHuman-zereay_m did not yet indicate what Hertz should do to make this right.
I have an issue with Hertz too
How GetHuman-zereay_m fixed the problem
We are waiting for GetHuman-zereay_m to fix the problem and share the solution with the rest of us customers.
Please help with my Hertz issue
Do you have a customer issue as well?
We can help you get Hertz's attention and get better help faster. Tap below to get started.
Having Hertz issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hertz

Refunds issue
Reported by GetHuman-zereay_m
Mar 28th, 2019 - a mon ago
I have an issue with Hertz too
Fixed
Seen by 7 customers so far
Similar issue to 1080 others
0 customers following this
Items needed
Name on booking
Billing address
Email on the account
Booking reference number
Timeline
GetHuman-zereay_m started working on this issue
Mar 28th 6:06pm
GetHuman-zereay_m indicated the issue is not fixed yet.
Mar 31st 7:23pm
GetHuman-zereay_m indicated the issue is not fixed yet.
Mar 31st 10:23pm
GetHuman-zereay_m indicated the issue is not fixed yet.
Apr 1st 11:50am
GetHuman-zereay_m indicated the issue is not fixed yet.
Apr 12th 2:08pm
GetHuman-zereay_m indicated the issue is not fixed yet.
Apr 12th 2:09pm