I too was charged an additional $***. AFTER being told that my account was paid in full...

GetHuman-jendelio's customer service issue with Hertz from March 2019

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The issue in GetHuman-jendelio's own words
I too was charged an additional $***. AFTER being told that my account was paid in full upon a final authorization for $*** the day I returned the car. It's * days later and o suddenly have a -negative balance of $***. I have a prepaid card that doesn't do overdrafts to My knowledge and I don't see any additional charges on my transaction statement for that card. Nor have I received my deposit back not that it much matters because it'll just cover the negative balance. I am so upset about this. How can this be? And when will I get back my deposit? Which incidentally is part of the charges made to my card.
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Customer service issue
Reported by GetHuman-jendelio
Mar 1st, 2019 - 3 mons ago
I have an issue with Hertz too
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Seen by 2 customers so far
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GetHuman-jendelio started working on this issue
Mar 1st 8:12am