Turned car in at Dallas Love location and left just purchased Dallas Cowboys hat in car...

GetHuman1365624's customer service issue with Hertz from October 2018

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The issue in GetHuman1365624's own words
Turned car in at Dallas Love location and left just purchased Dallas Cowboys hat in car (sack and receipt still in car) and hat was stolen by the driver who accepted the car and drove to line for washing. I came back in the Hertz van to pick up the hat (no more than * minutes ) and the hat was gone and every Hertz employee looking in the car for the hat told me a manager drive the car to the wash line and would not have taken the hat. Thief’s and liars are not reliable employees and I am extremely disappointed as a Hertz Gold Member.
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Hertz

Customer service issue
Reported by GetHuman1365624
Oct 17th, 2018 - a mon ago
I have an issue with Hertz too
Not resolved
Seen by 3 customers so far
Similar issue to 598 others
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Timeline
GetHuman1365624 started working on this issue
Oct 17th 7:55pm