re Auto Europe voucher * CA*******-*, Hertz reservation * *******A***Had some difficul...

GetHuman-phil_lan's customer service issue with Hertz from May 2018

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The issue in GetHuman-phil_lan's own words
re Auto Europe voucher * CA*******-*, Hertz reservation * *******A***Had some difficulty with the above rental:**) Flat tire while travelling on a smooth road surface in Salisbury. Lost parts of * days travel time to have the tire replaced by your Southampton office. Roadside Assistance was unwilling*unable to help.**) Low pressure tire light activated on * occasions. Checked the tire pressure at a garage on each occasion - no pressure issues.Lost significant travelling time on each occasion.**) Front tire pressure deemed to be incorrect in one instance in *) above and had to be adjusted.**) Transmission shifted to S range on its own on several occasions. Had to stop the car, turn it off and restart to convert back to D range. Seems odd.*You might want to check your maintenance protocols ( ie. quality of tires, tire pressure sensors etc.) to see if you can improve your clients' driving experience.

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Hertz

Customer service issue
Reported by GetHuman-phil_lan
May 30th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 48 others
0 customers following this
Items needed
Name on booking
Billing address
Email on the account
Booking reference number

Timeline

GetHuman-phil_lan started working on this issue
May 30th, 2018 5:35pm
GetHuman-phil_lan shared this issue with others over email
May 30th, 2018 5:35pm
GetHuman-phil_lan indicated the issue is not fixed yet.
May 30th, 2018 8:27pm
GetHuman-phil_lan indicated the issue is not fixed yet.
Jun 2nd, 2018 9:07pm

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